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Phone:  (831) 425-5920
      Fax :  (831) 425 -0179
  Email:  info@hotlineonline.com

REPAIR POLICY
Hotline will repair or replace, at our sole discretion, your product if found under normal use and proper care, to be defective.  The decision to replace or repair a product is made by Hotline Warranty Department after receipt of the defective product.  Suits without a copy of the original receipt will not be covered under warranty.  
T
he following is NOT covered under warranty:

  • Alterations
  • Fading from Sunlight
  • Products classified as seconds
  • Material over 1 year from original date of purchase
  • Warranty request without original receipt
  • Repairs or alterations completed by anyone other than Hotline Wetsuits
All items must be CLEAN and DRY or there will be a $10 cleaning fee.  We suggest you ship with insurance and proof of delivery as Hotline is not responsible for items lost or damaged in shipping.  Be sure to include a note with your address, phone, email, and instructions.  Hotline will contact you with an estimate and obtain payment information at that time.  Repairs are typically completed within 2 weeks.

Please call the Hotline Showroom if you have additional questions:  831-425-5924

Ship your suit dry and sand free to:
Hotline Wetsuits
Attn:  Repair Dept.
719 Swift Street, #42

Santa Cruz, CA  95060